"Basildon mental health unit"

About: Basildon University Hospital

I was shocked how cold and unhomely the Mental health unit at Basildon hospital was when i went to visit my friend.

Not only had my friend had no leave for 5 days because the consultant had forgotten to do their leave form, which i was informed by the nurses but the nurses seemed to take no concern in this matter - fresh air and exercise is known to have very good impact on mental well-being, therefore their lack of concern was shocking. I was then to observe how little if at all the nurses spoke to any patients - talking is also known to be good for mental well-being, it was so shocking i questioned heavily what help and therapy you are providing patients or is the unit a prison and the nurses glorified prison officers.

Shocking, shocking, shocking.

And what is sad is the staff are immune to the pain the system itself inflicts. I just hope my friend leaves soon before you make her more unwell.

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Responses

Response from Basildon University Hospital

Thank you for your comments regarding the Mental Health Unit (MHU) at Basildon Hospital.

Although on the hospital site, the MHU is managed by the South Essex Partnership Trust (SEPT).

If you would like to discuss the issues you have raised, please contact the SEPT Patient Advice and Liaison Service (PALS) on 0800 0857935 or email pals@sept.nhs.uk.

Thank you.

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