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Good nursing, but impossible to reach on phone.

Story from nhs.uk

"Good nursing, but impossible to reach on phone."

About: St Mary's Hospital (HQ) / Cardiology

Goods nursing care, good work. however, I've tried to call over 15 times in the last three days. I've left 3 messages and no one has got back in touch with me. Very disappointing.

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Responses

Response from St Mary's Hospital (HQ) 7 years ago
St Mary's Hospital (HQ)

Submitted on 07/10/2016 at 16:49
Published on nhs.uk on 08/10/2016 at 02:30

Imperial College Healthcare NHS Trust wishes to thank you for your positive feedback on NHS Choices, but is very concerned about your experience you have had trying to speak to a member of staff in Cardiology at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

We would like to encourage you to contact PALS on either 0203 312 7777 or email pals@imperial.nhs.uk

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