"Knee surgery"

About: Queen Alexandra Hospital / Trauma and orthopaedics

Just come out of D5 ward after having total knee replacement operation on sat 1st oct came out on mon3rd, this was my second knee op on this.ward this year. How wonderful the stay was considering.the circumstances I can not fault any of the staff, kept informed,really friendly and happy, food was great.one small gripe however is the pharmacy department on discharge could be a bit faster sending drugs to ward. But overall a very pleasant experience. Thank you all.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Pat

I am pleased to note your kind words regarding your experiences on Ward D5 following your total knee replacement. However, I am sorry to note your comments regarding the food and pharmacy.

Please be assured that both your positive and negative comments will be shared with the teams involved.

May I take this opportunity to wish you a speedy recovery following your surgery.

Kind regards.

Debbie

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Pat

Just wanted to say that I have noted that I have noted that my response made it sound as if you left a negative comment about the food and I have realised that this was not the case. Sorry for any confusion this may have caused.

Kind regards.

Debbie
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