"medical investigations department"

About: University Hospital Of North Durham / General medicine

I would like to say how pleased I was with the treatment I received in this unit. From the initial registration to the actual procedure I was informed and assured at all times.The staff always smiled when passing. I was kept fully informed as to what was going on and the length of time I would have to wait. The whole team worked in harmony and was completely seamless.I have the highest regards for this unit and am grateful for being able to express my opinion

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Responses

Response from University Hospital Of North Durham

Dear Mr Jackson

Thank you for providing feedback on your recent experience of the Medical Investigations Unit at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Unit Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774