"Excellent care in A&E"

My Mum needed emergency care after having difficulty breathing due to a chest infection on top of COPD. All staff who treated her were very kind, professional and took time to explain what was happening. I found all the staff good humoured and re-assuring. Mum has severe arthritis and could not get comfortable, she kept slipping down the trolley and each time was repositioned with care. Two people in particular went to a lot of trouble, positioning several pillows to relieve her hip pain. My Mum had been frightened to go to hospital and wants to thank everyone for the care she received on the evening of Sat 1 October.