This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

EXCELLENT CARE

Story from nhs.uk

"EXCELLENT CARE"

About: Musgrove Park Hospital / Accident and emergency

We cannot thank the Musgrove hospital staff enough for their wonderful care and attention given to us this weekend, Maggie was brought in by ambulance with a suspected heart attack which was confirmed in A&E she was taken up to AMU, where despite them being extremely busy was treated with the utmost care and attention. Not at any point were we made to feel that any questions we had were silly or wasting time, even when you could see the nurses were stretched and under pressure they still had time for a smile and a chat. As a family we want to thank all of the staff, in all of the departments A&E, AMU, cardiology & paramedics - you are all amazing. Maggie had her stent fitted and is now back home with us we know that having access to such a fantastic hospital has helped to make that possible. Long Live Musgrove!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lucille Hoose, PALS and Complaints Lead, Patient Experience Department, Taunton and Somerset NHS Foundation Trust 7 years ago
Lucille Hoose
PALS and Complaints Lead, Patient Experience Department,
Taunton and Somerset NHS Foundation Trust

Submitted on 10/10/2016 at 10:53
Published on Care Opinion at 12:00

Thank you very much indeed for taking the time to write to give praise to the staff who cared for Maggie at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved. I do hope this finds Maggie making a good recovery. With very best wishes, Lucille Hoose. Patient Experience Department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k