About: Derriford Hospital / Neurosurgery

Found the day nurses when I stayed over worked, especially at night, felt very anxious one night, it felt like there was an overwhelming frustration with the night staff, was glad to leave the next day, overall care was good and cleanliness was high, would I recommend, of course I would, just need more nurses and less frustration!

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Thank you for taking the time to share your recent experience of the care you received. I'm sorry to read you felt anxious during the night and I do hope this was an isolated occasion. We're continually reviewing our nursing vacancies and working really hard to recruit to these posts.

I hope you are feeling better now.

With best wishes

Claire Jukes

Patient Services Support Manager

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