"Penetrating keratoplasty"

About: Southend Hospital / Ophthalmology

I had to go into hospital in May to the opthalmology department for a full thickness corneal transplant. Upon arrival at the main reception of the hospital I was greeted in an extremely professional and polite manner by the receptionist which put me at ease straight away. After I explained I'm visually impaired the staff couldn't do enough to ensure I was well looked after and well accommodated. After my operation I was advised to stay in hospital given the magnitude of my operation. Whilst spending the night in hospital I was treated with the upmost respect and they ensured all my personal needs were adhered to. I would like to thank everyone concerned for making my stay such a pleasant and stress free experience

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Response from Southend Hospital

Dear Sir/Madam,

Thank you for your post it is great to hear such positive comments relating to your visit.

Please be assured your feedback has been sent to the relevant department for them to share with staff.

Wishing you well for the future.


Patient Involvement Team

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