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Excellent care at Queen Victoria Hospital East Grinstead

Posted By GR

"Excellent care at Queen Victoria Hospital East Grinstead"

About: Queen Victoria Hospital (East Grinstead) / General surgery

(as the patient),

I was admitted for a day surgical procedure. Everything was faultless from receptionist to theatre and recovery staff. I was very anxious but the nurse in theatres was so compassionate and supportive. She held my hand when I was in pain and kept asking if I needed anything done. Congratulations to them all.

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 7 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust

Submitted on 05/10/2016 at 16:25
Published on Care Opinion at 16:49

picture of Nicolle Ferguson

Dear GR

Thank you very much for your comment and it is especially nice when staff are noted on their display of care and compassion such as you have described.

Your posting will of course be shared with all the theatre staff who I know will thoroughly appreciate as well as be encouraged by the time and trouble you took in writing your kind remarks.

Once again thank you for taking the time to write and we wish you all the very best with your continued recovery.

Kind regards,

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