"The staff were familiar with our Mums situation and were very professional"
About: General practices in Lanarkshire General practices in Lanarkshire
Posted by Rhys (as ),
Our Mum was at home recieving end of life care by family and she/we had lots of support from NHS staff. At Bothwell Medical centre we gained lots of support. From the warm receptionists to the individual doctors who responded to our concerns - they were fantastic. The GP's were compassionate and understanding of our Mum's needs and visited very soon after we contacted them - giving her the medication and care she needed to help deal with her symptoms. The staff at Viewparks chemist in Burnhead Street were also great - the staff were familiar with our Mums situation and were very professional, interested and warm in their approach to us as a family. Thank you all so much for your understanding, patience and warmth at this very difficult time.