"Surgery Waiting Times"

About: Queen Elizabeth University Hospital Glasgow / General surgery

(as the patient),

I have been referred to Orthopaedics for surgery relating to ongoing problems with my knees. I was referred back at the beginning of 2016 by my GP and then received a letter on at the end of May informing me of my addition to the waiting list. I was advised that I have a guarantee to be admitted for surgery within a 12 week period, and was given a date of early October by which I would receive treatment.

It is now after the October date that I was given and as of yet I have not had any confirmation of an appointment for my surgery, I have contact the appointments team on multiple occasions to check for cancellations. Each time being told there is nothing available and that I will be given an appointment as soon as possible. I have also been advised to contact my consultants secretary to try and get a surgery date arranged, however when I try this it is constantly going to voicemail and I never get any response from my messages.

Due to the constant problems that I have with my knees and the pain that I endure, it affects my mobility a lot when it is at its worst. Because of this I have had to have multiple occasions of absence from work, which is not ideal for me as my role is reliant upon my being able to attend work.

I am very disappointed with the length of time it has taken so far, and with no current confirmed surgery date then I can only imagine that it is going to continue causing problems for me with regards to both work and life in general.

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