"Not very nice staff"

Staff could not be bothered , receptionist and nurses only appeared to worry about the amount of work they had and were very unhelpful. I used to be very supportive of nurses but this has now hit rock bottom ,sadly because of two people

Story from NHS Choices

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Response from Rossendale Primary Care Centre

Thank you for your comments regarding your visit to Rossendale Primary Care Centre and thank you for taking the time to do so.

I am sorry that you found the staff to be unhelpful.

In order for us to pass on your comments to the relevant team, it would be really helpful if you could contact me to provide more details of the department / service you visited at Rossendale Primary Care Centre.

You can contact me (Melissa Almond) on 01254 734087 or alternatively you can email me at melissa.almond@elht.nhs.uk or at patientexperience@elht.nhs.uk

Kind regards

Melissa Almond

Senior Patient Experience Facilitator

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