At the end of April this year I suddenly developed a really bad chest infection. I went to the GP and she quickly realised some of my symptoms were of concern and sent me straight to the medical receiving ward of Hairmyres hospital on the Friday morning.
I have to say the care I received was excellent. Straight away I had a nurse, Laura putting me at ease and carrying out observations. I felt a doctor carried out relevant checks, I asked another nurse for analgesia and water which was brought really quickly and I could tell they were busy. It's the small things that make a difference.
I have to give special mention to the porter who collected me and took me down for my chest x Ray. He came to my bedside when I was in so much pain and was upset, he showed empathy, continued to talk to me and attempted to make me feel better. He then came back when the relevant tests were done. He is definitely in the right job and should be told that he went a long way to make my experience a better one!
Luckily I was discharged later that day with a prescription. The only thing I'd say is no one checked if I was ok getting home and how I'd be doing that because I was quite weak and had never felt so ill it was a struggle organising this.
I work in the NHS and know how easily people share the bad, and rarely pass on the good. So I'd say a rare admission to hospital for me was a positive experience.
"Admission to Hairmyres Hospital"
About: University Hospital Hairmyres / General Medicine (Wards 9-12) University Hospital Hairmyres General Medicine (Wards 9-12) G75 8RG
Posted by Fi1987 (as ),
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See more responses from Lise Axford
Update posted by Fi1987 (the patient) 7 years ago