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"Horsted Keynes Ward is the best!"

About: Princess Royal Hospital / Gynaecology

This was my 3rd operation at Princess Royal Hospital in under a year and it was,by far, the best for everything, compared with my stays on two other wards.

From my Surgeon and Anaesthetist and their teams, to the Staff Nurse & the HCA`s, the care I received was excellent. The atmosphere was calm & kind and the smoothness and efficiency of all care was outstanding. Also the aftercare phone-calls give the patient the feeling of security again something I have not had before. This ward is run so very well - teamwork and putting the patients first with such dignity is something that other wards should emulate and I suggest that Horsted Keynes should be used as a template for all that is good about the NHS.

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital
Submitted on 19/10/2016 at 12:03
Published on nhs.uk on 20/10/2016 at 02:30


Dear Ms Baker

Thank you so much for taking the time and trouble to post some feedback about your positive experience of our gynecology team at the Princess Royal Hospital. I will forward your kind words on to the team and I know they will be really grateful to see them. I hope you are recovering well.

Kind regards

Hannah Pacifico

Patient Experience Team

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