"Fantastic A&E visit."
About: Weston General Hospital / Accident and emergency Weston General Hospital Accident and emergency Weston-Super-Mare BS23 4TQ
Posted by Anonymous
How nice to be able to praise an A&E Dept..
I had occasion to visit on Saturday morning at about 11:45-12:00.
The sign outside said a 4 hour wait, so my expectations were set low before even entering the department.
I had dislocated my shoulder, so the prospect of a four hour wait, was less than appealing!.
After booking in at reception I took a seat in the waiting area..
Not three minutes later, my name was called, and I was ushered into an office.
Two minutes of detail taking, before a Nurse Practitioner came in and escorted me to the Major injuries Dept.
Five minutes later,
I was waiting for an X-Ray, and ten minutes after that, I was having a sling put on.....
In all probably no more than 40 minutes had gone by.....
Not once did I have to wait, or have any concerns about staff standing round, apparently doing little else than catching up on the gossip...
Everyone I saw was polite, courteous, professional..
Well Done Weston A&E..
Showing the rest of the less well run Depts, how it's done!...