"Ward 12 is a shambles"

My father is currently stuck on ward 12 and the treatment he has received is pitiful. Every member of staff you speak to tells you a different story when asked about the patients status. The ward is dirty with rubbish around and puddles on the floor. The patients toilets are disgusting and full of excrement. My dad has had to clean them himself before use. On Saturday night due to the medication he is on he had an accident in bed and when he asked if his bed could be changed he was told to sit down and then the staff proceeded within earshot of my dad redicule him and complain that he was getting on their nerves. I understand that they are busy and have a lot of patients but something like a clean bed is basic. My dad was left upset and felt undignified. Basic duty if care is not met at all. It is bad enough seeing someone you love ill but seeing them reduced to tears due to staff not.doing the job they signed up for is horrible. Its a disgrace.