"A&E care"

About: Queen's Medical Centre / Accident and emergency

I accompanied my aunt to A&E late on Friday evening 30th September 2016. We were in the department for 5 hours while tests were made. I would like to say that I was delighted with the treatment we received. Without exception every member of staff was kind, courteous, well informed and attentive. The same is true of the treatment my aunt received in Ward D57. Everyone concerned should be congratulated. Thank you. Janice.

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Responses

Response from Queen's Medical Centre

Thank you Janice.

We are grateful for your feedback and glad to hear about the good standard of care your aunt received in our Emergency Department and on Ward D57.

Your feedback ha been shared with our teams, who send their thanks and best wishes.

Kind regards,

Lucy Thow, Matron, Emergency Department and Helen Malia, Matron, Acute Medicine (Ward D57)

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