"Shocking care ."

About: Luton & Dunstable Hospital / Trauma and orthopaedics

I am writing this in desperation . My mother in law is currently a patient on ward 23 . We are desperate to get her seen by a doctor , she had surgery Thursday and has not been seen since . She is in agony and we have very many concerns . There is so much I could write here but I suspect it would and will be removed please will someone just listen and address our concerns . We will be contacting PALS but that does not help her right now .

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Responses

Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Be assured that we will investigate this matter as much as we can from the information given. Please could you speak with the Sister in Charge or the surgical Matron who will be able to asist with any concerns you may have.

Or contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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