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Friendly and Competent staff

Story from nhs.uk

"Friendly and Competent staff"

About: Basildon University Hospital / Cardiology

I came in for my previous surgery assessment and from the front door all the way through the hospital and clinic areas and pharmacy I was treated with very friendly and Competent staff , nurses, doctors and technicians I was never ignored and felt very safe and comfortable, i was always helped to understand anything I was concerned with my condition. I. Was very surprised with the attentiveness of everyone and when I go in this coming week for my surgery I fully expect success in all respects

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Responses

Response from Basildon University Hospital 7 years ago
Basildon University Hospital

Submitted on 07/11/2016 at 11:45
Published on nhs.uk on 08/11/2016 at 01:30

We are pleased to hear that your recent experience in Basildon Hospital was a positive one.

Your comments have been shared with the senior teams to ensure staff the pre-assessment unit are made aware of your kind words.

Thank you for taking the time to feedback about your experience and may we take this opportunity to wish you all the very best for your future good health.

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