"Excellant treatment"

About: Colchester General Hospital

All of the staff were very friendly and helpful which was a great comfort as I was very nervous about my procedure not having it before. the whole unit was very clean and the staff were very busy but still had time to check that I was ok while waiting for my procedure. Everything that was going to happen was explained to me fully and clearly and once I was taken for my procedure I felt more relaxed as everybody was very attentive and friendly. I would like to thank everybody in the unit for first class treatment, personal and clinical that I received. The unit that I visited is not listed below but it was the Endoscopy unit in the Elmstead day unit.

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Responses

Response from Colchester General Hospital

Thank you for your very kind comments, I will ensure they are shared with the teams involved.

Should you wush to discuss this any further, please contact one of the team members on 01206 742881.

Kind regards

Tammy Diles

Head of Patient Experience

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