"Thank you to the nurse who listened to me"

I am under Rheumatology and have been a couple of years now. However, after getting a chest infection and having to come off my medication I have had a bad flare up of my arthritis.

I attended an emergency appointment on Thursday with the nurse on the ward who I believe was named Charlie. I have to say she made me feel at ease as the last few weeks have been quite stressful and upsetting for me.

She assessed my medication, listened to my needs and was supportive when I got upset. She showed true empathy during the appointment.

I am extremely pleased with the appointment and I have follow up appointments and treatment to come. Thank you to all the staff on the unit, you are all brilliant.