"Compassionate and empathetic to our needs"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as the patient),

When my daughter was born both my partner and I were extremely happy. She came in weighing over 10lbs. Pretty quickly we realised that things weren't perfect: she wouldn't feed neither bottle or breastfed. Due to the complications of untreated gestational diabetes her blood sugars were a bit over the place. She was admitted into the neonatal unit on day one. Here she had a Nasogastric tube fitted in order for her to get some milk. Her weight began to decline and feedings were a nightmare for us and the staff due to her refusal. She eventually put on enough weight to get the tube out and after a week in neonatal was discharged home.

I would like to thank all staff at the neonatal unit who were caring, compassionate and empathetic to our needs. My daughter is now 9 months old and is doing absolutely fantastic with no further weight problems. Thank you to everyone there, without your help and support I don't know how I would have coped.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Lorrie456

Thank you so much for taking the time to post your feedback on Patient Opinion. It is lovely to hear that you are all doing so well now. The early days of being a mum can be hard enough without the complications you describe. Staff in the Neonatal Unit will be delighted to be recognised for the work they do. I know they will say it is just their job, but it is lovely to hear what a difference they made to your family.

Many thanks again,

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