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She spoke to her in a caring and compassionate way

Posted By FrustratedMum

"She spoke to her in a caring and compassionate way"

About: Dewsbury & District Hospital / Accident and emergency

(as a relative),

I have just recently been into A&E at Dewsbury with my elderly Aunt. We were seen by Dr Stewart who was so lovely to my Aunt. She spoke to her in a caring and compassionate way. Although my Aunt is very hard of hearing, Dr Stewart took her time and spoke very clearly and was unbelievable patient. Given how busy the unit was, Dr Stewart took her time with my Aunt. I was so appreciative of how she was with my Aunt. I can't thank her enough. The NHS could do with plenty more Dr Stewarts! !

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 7 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust

Submitted on 03/10/2016 at 16:26
Published on Care Opinion at 21:30

Dear FrustratedMum

Thank you very much indeed for this feedback. We really appreciate your kind comments and will ensure that these are relayed to Dr Stewart and the team.

Thank you for taking the time to post.

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