"Extremelly dissatisfied with delivery and post..."

About: Barnet General Hospital

I had my first baby in July this year at Barnet Hospital and I had a very bad experience. I will write briefly as it is very hard still thinking about the traumatic experience. My prenatal care was very good and I was looking forward to having my baby there but it all went downhill from there. I was left waiting unattended by doctors to the point that my baby ended up requiring specialist care in the NNU from a low risk pregnancy. Then on Victoria ward I had to wait 2 hours for pain relief after asking as the pain was extremely bad, i asked at 22pm and received them at midnight. I felt also that communication from the nursing staff was very poor on that ward. I will definitely not have my second baby there or use any other service.

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Responses

Response from Barnet General Hospital

Thank you for your review, we're really sorry to hear about your experience. We would like to look in to this and would be grateful if you could contact our PALS team on 020 8216 4924 or bcfpals@nhs.net with further details.

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