"Treated like a child"

Went to the walk in centre as I was unable to get appointment at my GP reception staff really helpful however I found the clinical staff that dealt with me rude and condescending. When I explained my symptoms I was basically brushed off and told I was confused with period pain. I am a fully grown women I know the difference.

The clinician spoke to me like I was a child and like I didn't know what was going on with me!! Unprofessional

Story from NHS Choices

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Response from West Lancs Health Centre

We're sorry to hear you were unhappy with the service you received. Please contact our Patient Experience and Complaints Team so we can investigate: http://www.southportandormskirk.nhs.uk/PALS/

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