"Fracture clinic"

About: Hinchingbrooke Hospital / Trauma and orthopaedics

I attended the fracture clinic today after attending a+e on Sunday evening I have an ongoing problem with my right arm and had a phone call to attend fracture clinic earlier than the appointment I already have a have to say the receptionist was kind friendly and understanding but the doctor was very rude undermining they did not listen to what I was trying to explain and told me I should never have had the appointment in the fist place

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Response from Hinchingbrooke Hospital

Thank you for taking the time to leave feedback.

We are sorry to hear that you felt undermined by the doctor who saw you - we will pass on this feedback to the team in Fracture clinic, and if you would like to talk to us in more detail about your experience, please feel free to contact our Patient Advice and Liaison Service (PALS) on 01480 428964, or by email: hch-tr.pals@nhs.net.

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