"Outstanding service provided by GP"

Unfortunately I had reason to call the 111 service during a short break in Cambridge.

I had inadvertently left my insulin at home - a call to the 111 service ensued and after answering all the required questions and providing necessary details, a call back from a GP was received within 10 minutes.

The GP couldn't have been more helpful and asked me to attend the medical centre so that they could issue me with a prescription for the necessary insulin.

I took longer than anticipated to arrive and they called me to make sure everything was ok.

I confirmed that I was almost there !

Upon arrival, the GP greeted me with a smile and a cheery demeanor, went through some details and provided the prescription. I would like to say a big thank you to the GP who has a lovely manner which is so nice these days! You are what the NHS needs and lets hope they appreciate you!

Thank you again :)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››