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I could not fault one thing

Posted By actionman

"I could not fault one thing"

About: York Hospital / Ophthalmology

(as the patient),

From the first minute I went for my pre operation assessment to leaving at the departure lounge after my operation everybody was brilliant.I was very nervous of the whole ordeal but from the surgeon to the tea lady everyone made me feel comfortable, I could not fault one thing.

Thank you to you all.

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Responses

Response from York Hospital 7 years ago
York Hospital

Submitted on 04/10/2016 at 15:53
Published on nhs.uk on 05/10/2016 at 02:30

Thank you for taking the time to contact us.

I am very happy to hear that your experience at York Hospital was such a positive one.

Having an operation can be a very stressful time for patients and we expect them to be nervous before the procedure, I am glad to hear that all the staff were able to make you feel comfortable and calm.

I hope you are on the mend and that you will receive the same high standard of care should you need us again in the future.

Kind regards

The PALS team

York Teaching Hospital NHS Foundation Trust

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