"Excellent care whilst in-patient following surgery"
About: Royal Berkshire Hospital / Trauma and orthopaedics Royal Berkshire Hospital Trauma and orthopaedics RG1 5AN
I must express my gratitude to all the staff who looked after me during my recent stay. Having arrived at 7am I wasn't taken to theatre until 2pm and the staff where excellent, as I was struggling to sit they found me somewhere to lie down which I was very grateful for.
Recovery and ward staff were excellent as well.It was obvious to see the pressure nurses on the ward are under yet they always smilled, had a chat without being made to feel rushed.
What I was horrified by was the way other patients treated the staff, I realise they are sick, possibly seriously ill, but demanding only a female nurse to look after them, then complaining the nurse left her too long before returning to take the bed pan away...
The nurse had the patience of a saint dealing with her. My only grip was when I got moved beds there was a previous patient's "ted stocking" sitting next to the lock!