"attitude of some staff"
About: New Victoria Hospital / X-rays and scans New Victoria Hospital X-rays and scans Glasgow G42 9LF
Posted by mcairney (as ),
My friend attended the scan clinic yesterday and was anxious about the procedure, the nurse who met her on arrival and took her medical details and explained to her what the scan involved was inconsiderate of her feelings and spoke to her in a manner which I consider unprofessional, as the result of this my friend became more anxious and was thinking of cancelling the scan.
she was then seen by a different nurse who put her at ease and explained the procedure in a professional manner.
I also observed two members of staff calling a patient auntie and Mrs, the patient was not happy with this and asked to be called by her surname.