"Fantastic high quality medicine at very busy A&E"

About: Leeds General Infirmary / Accident and emergency

When I attended A&E I found the department coping admirably with a massively high influx of patients. I cant imagine how tired and stressed the staff must have felt. Despite this the service was absolutely excellent. The doctor and nurses who attended me could not have done more to help me. The doctor delivered a superb treatment to me while also advising and supporting many other very busy staff. I want to register my thanks and I hope the doctor and the team are properly recognised by managers and given the staffing resources they need.

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Responses

Response from Leeds Teaching Hospitals

Dear Julie,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your kind words to our Accident and Emergency management teams and have asked that they be cascaded to all staff.

With kind regards

Rosie
Senior Nurse
Patient Experience