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Massive improvements in care and communication

Story from nhs.uk

"Massive improvements in care and communication"

About: Colchester General Hospital / Accident and emergency

After yet another visit to A&E with my elderly father we were so happy to see so much improvement in the care and communication between staff and departments!! My father was treated with dignity at all times by all staff and the treatment was fast and efficient with him and ourselves being kept well informed at all times.

This has not always been the case over the last two years on our many visits to A&E and various wards but we were left without worries on leaving him to stay on a ward.

Thank you for making changes!!

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Responses

Response from Colchester General Hospital 7 years ago
Colchester General Hospital

Submitted on 04/10/2016 at 16:29
Published on nhs.uk on 05/10/2016 at 02:30

Thank you for your very kind comments, I will ensure they are shared with the teams involved.

Should you wush to discuss this any further, please contact one of the team members on 01206 742881.

Kind regards

Tammy Diles

Head of Patient Experience

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