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Outstanding care from all staff

Story from nhs.uk

"Outstanding care from all staff"

About: Minehead Community Hospital

Attended twice in one day with our toddler who was was extremely accident prone that day! Both times nothing was too much bother despite having a tearful toddler to contend with. From the moment we entered reception and booked in until we were escorted out the unit it was impeccable care and advice. My son was given a teddy bear and spoken to directly which soothed him. We also also returned the day after for a dressing change and extra advice and had the same quality of service with the different staff. Thanks to all at MIU

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Responses

Response from Minehead Community Hospital 7 years ago
Minehead Community Hospital

Submitted on 29/09/2016 at 17:38
Published on nhs.uk on 30/09/2016 at 02:30

Thank you for your lovely feedback about Minehead MIU. We are so pleased to hear you had such a good experience. We will share this with the staff at Minehead. We hope your son makes a speedy recovery! Best wishes, Jenny at the Patient Advice and Liaison Service (PALS)

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