This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Hospital feedback

Story from nhs.uk

"Hospital feedback"

About: Ilkeston Community Hospital

I rang the hospital to ask if I could bring my child as it was late on and was in pain when I rang the receptionist was in a middle of a conversation about their holidays! They gave me attitude in a way of saying you can't just bring him up here which I understood I couldn't do anyway just wanted an caring opinion of what to do but I got an attitude from them. Think they need to have a bit of empathy as it is a care unit!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Derbyshire Community Health Services Foundation Trust 7 years ago
Derbyshire Community Health Services Foundation Trust

Submitted on 03/10/2016 at 09:49
Published on Care Opinion at 11:52

I am very sorry to hear of your experience when you contacted the Minor Injury Unit at Ilkeston by telephone.

I will raise your concerns with all of the staff in the unit and I would be more than happy to look into this further if you wish to contact me to advise me what date and time this took place.

I hope this does not prevent you from contacting the unit again in the future should the need arise.

Julie Henson

Senior Sister

01159 305522 ex 368

Opinions
Next Response j
Previous Response k