"Great experience, from reception onwards."

About: Contraception and Sexual Health (ICaSH)

(as the patient),

Arrived first thing Monday morning and stood in a very long queue outside the door! But the door opened and everyone charged in, eventually I was directed to downstairs to the one stop coil clinic.

I was registered efficiently and asked to take a seat there was one person in front of me. I was then called at 9. 20, excellent friendly Consultant and nurse, everything explained, job done with explanations all the way through. All done and out on twenty minutes. Reassured I can come back at any point if I had any issues.

Great experience, from reception onwards.

Thank you

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Responses

Response from Jennie Russell, Associate Director of Nursing, Cambridgeshire Community Services NHS Trust

Thank you for your feedback, we are really pleased your experience of our service was so positive, and we will ensure the team are made aware of your comments

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