"Appalling lack of care"

About: St Helier Hospital / Accident and emergency

The staff of Elgin ward at Epsom showed my friend no dignity respect or even basic care they are either seriously understaffed or really don't care patients left and neglected families not consulted they have failed in even the basic duty of care and showed absolutely no finite or respect to the patients needs.

Shocking and shameful !

Story from NHS Choices

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Responses

Response from St Helier Hospital

Thank you your feedback. Care on Elgar Ward is provided by Surrey and Borders Partnership NHS Trust - it would be best for you to contact their Patient Advice and Liaison Team directly to share your concerns. Details of how to contact them can be found here: http://www.sabp.nhs.uk/contact/PALS/index_html.

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