"Couldn't fault the system"

I attended the Dermatology clinic to assess of a "growth" on my chest..

I was given an appointment for its removal within a week. I was seen immediately on time and was impressed by the friendly and considerate attitude of the medical staff.

I was given a full explanation of the procedure and put at my ease with pleasant conversation during the operation .

The local anaesthetic was painless,as was the procedure ,

Both the personal communication and the obvious efficiency of the medical staff soon dispelled any earlier trepidation.