"Terrible for post-op recovery"

About: Southmead Hospital / Vascular surgery

The one thing that must be sorted out is the system of patient calls for assistance. After a gruelling operation under local and 5 hours post-op care in recovery, I was moved to Gate 33b (and please dump the inappropriate airport metaphor).

Even after oral morphine paracetamol I got very little sleep because the patient calls were randomly going off all night, like trucks reversing. They repeat and if nurses are busy with one patient, they just keep going. I strongly recommend some ear plugs - it is very like a long-haul flight in that regard. With all the benefits of new facilities and single rooms, it was still a rotten experience. The staff told me that they have asked for the call system to be reviewed and that feedback from patients might make a difference. I suggest integrating the existing system with an app on staff smart phones (BYOD?) that pings gently and vibrates. As an ex-Apple/Microsoft guy and health professional, I would be happy to consider creating one for you.

Story from NHS Choices

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