About: City Hospital campus / Respiratory medicine City Hospital campus Respiratory medicine NG5 1PB
Posted by PatientsDaughter
My mum has been on Fleming Ward for far too long although she is medically fit. Staff not being invited to and not turning up for meetings has contributed to this. However, once the right staff have discussed the issues around capacity we should finally be getting her the care she actually needs after discharge.
Some staff are efficient and helpful whilst others display a lack of care and attention, for example messing with their phones whilst asking patients if they have any pain, clearly not interested in the answer at all. Unacceptable level of professionalism. Lack of interest in and compassion for elderly patients with dementia - yes they are difficult and demanding - but you are in a caring profession. PALS no help at all as usual.