"Early morning in A&E."

About: Macclesfield District General Hospital / Accident and emergency

Was admitted to A&E after falling and knocking myself out. CT of my head undertaken without delay and further X-Rays and tests undertaken by a rather nice doctor. My only complaint was, although there were no wash basins in the cubicles, I neither saw a nurse or doctor gel or wash their hands once! Other than that very important omission, all the staff were kind and helpful.

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Responses

Response from Macclesfield District General Hospital

Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We are sorry that it appeared some staff were not following correct hand hygiene processes. We have made A&E senior sister Fiona Owen aware of your comments.

If you would like to discuss the aspects of your experience that you were less happy with, please feel free to contact our Customer Care Team on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net.