About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
What I liked
What could be improved
nurses learning dignity, and communication skills
I went in with chest pains and felt very degraded and like a piece of raw meat. Staff stood around chewing gum. There was no Infection control taking place. The cubicle I was in had dirty blood stained cotton wall balls on the floor and the bed had not been cleaned. There was no dignity for any of the patients in A&E I was only spoken to on intervention and was discharged 10 mins before the four hour deadline. I have been in care a long time and have never felt so disappointed in this hospital and the staff. Communication is very poor and only seems to happen between staff members in the department.