"Visit to A&E"

I had to attend A&E felt as my injury was 2 weeks old I should not have bothered them but was forced to due to increased pain - I had a back injury and already had an existing back problem. I waited 1.5 hrs to be called through but staff apologised as I should have been called through sooner but it was not a problem, realise how busy it can be. Staff were professional and caring. They fully explained everything at every stage. I have worked for over 30 yrs in the NHS and have over 26 yrs A&E experience, I believe that credit should be given where it is due as so many people are so quick to criticise. Thank you.