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Disgusted with the service

Story from nhs.uk

"Disgusted with the service"

About: Wycombe Hospital

I went in as I have hurt my arm and the receptionists did not even ask what the problem was and told us to after 1 hour and 45 minutes I got seen by a nurse to be told that I should have been booked in to see the GP not the nurse I had to wait another 2 hours before I got seen. I am totally disgusted.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 09/11/2016 at 12:54
Published on Care Opinion on 10/11/2016 at 09:21

Dear anonymous

I am sorry to read of your experience when you attended the Minor Injuries Unit at Wycombe Hospital.

We hope that you may be happy to speak with us in some more detail, so that we can understand what happened more clearly;

If you are happy to share more detail about your specific experience with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk

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