"Poor dignity and communication"

About: Kettering General Hospital / Accident and emergency

Partner had to have an ecg in a&e and instead of asking if she would like the female nurse carry it out a male assistant asked her to completely strip from the waist up. Patient was too tired and worried to ask for a female nurse. Dont think this is wholly inappropriate?Especially as at the time, 2 female nurses/assistants were playing with their mobile phones at reception! Poor care.

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Responses

Response from Kettering General Hospital

I would like to apologies for the delay in responding. I am sorry to hear about your experience and would like to discuss with you further, if this is acceptable to you please contact our Patient Advice and Liaison Service on 01536 493306 so we can arrange a meeting.

Rebecca Norton - Lead nurse

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