"Overall service after operation"
Posted by Keith
Started OK when came out of hospital with medicine provided .When i had to reorder medicines i was told they would be ready to pick up . So when i get there is am told they have gone to boots in hemel.Get there and they don't have them so told to go to bennetts end again. This happened a few times . Then having to phone the surgery every other other day and wait up to 15 minutes is not what it needed after a major operation . And to top it all i had to cancel my holiday so i needed a holiday insurance paperwork filled in .2 weeks later after giving them the forms i get them back . saying that thay had been misplaced and to say sorry for telling me they would be ready but we're not. So for the last 3 weeks it's been a bit of a nightmare with bennetts end surgery .hopefully now I can concentrate on getting better as it's not been the best of weeks.people need to communicate better sometimes