"Warm and friendly consultant"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

A regular surveillance colonoscopy. Usually done in Edinburgh, but this time sent to the Regional Endoscopy Unit in Dunfermline Queen Margaret.

The experience was different - as QMH is not an acute hospital, everything was much quieter and calmer, and there was less waiting around, because the list doesn't get interrupted by emergencies. The consultant was the ideal of the modern physician/surgeon - warm and friendly, and also efficient in discussion. I'm - sadly - a very experienced patient, but I'm sure even a new patient would have been put at ease.

As for the procedure itself, it passed without incident. The consultant did say that he wasn't very used to patients with no sedation, and perhaps that showed - it's nice to be explicitly warned just before he has to push hard round a tight bend!

Having had no sedation, post-procedure was simply the usual - and appreciated - sandwich and mug of hot sweet tea.

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Responses

Response from Gillian Ogden, Clinical Nurse Manager, Planned Care, NHS Fife

picture of Gillian Ogden

Dear jedin

Thank you so much for posting. It is nice to receive such positive feedback about our unit from someone who has a lot of experience of endoscopy.

It sounds like you and the endoscopist were able to complete your procedure with good communication and understanding between you. If you can, let me know who did your procedure and I can pass your post on to them. I am sure that your kind comments will make their day.

Your comment about the tea and sandwich made me smile and I can imagine that this was very welcome after fasting for your procedure.

I hope that you have recovered well and that we see you in Fife for your next surveillance appointment.

Kind regards

Gill Ogden

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