"Poor nursing care"

About: Charing Cross Hospital / General surgery

(as the patient),

I experienced very poor nursing care at Riverside ward, although the care from the doctors was good.

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to sincerely apologise to you for your experience in our Riverside ward at Charing Cross Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

We would like to encourage you to contact PALS on either 0203 313 0088 or email pals@imperial.nhs.uk

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