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Very disappointed

Story from nhs.uk

"Very disappointed"

About: University College Hospital

I have very disappointed with my experiences at UCL. The pre assessment was fine, only had to wait 45 minutes but on the actual surgery day, they told me to come in at 7am and I had to wait 5 and a half hours

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Responses

Response from University College Hospital 7 years ago
University College Hospital

Submitted on 27/09/2016 at 16:48
Published on nhs.uk on 28/09/2016 at 02:30

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Surgery at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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