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"oncology day unit wansbeck"

About: Wansbeck Hospital / Clinical haematology

I was diagnoised with CLL 3 years ago and from the onset I have always received the best of care.My consultant always puts me at my ease, is very informative about my leukaemia, they are always supportive and allows plenty of time for any questions I may have. I received 6 months chemotherapy with good result. Every 4 weeks I attend unit for immunoglobulin infusion . The nusing staff are wonderful and you never feel like a 'number'. Nomatter how busy the unit is .The reception staff are equally as good and a lot of work goes on behind the sceenes which patients may not realise, so we as a patient receive our treatment in the safest possible way. I only wish that the people who complain about our hospital or the ones who moan about the clinic running slightly late, could spend a half hour on our oncology unit to appreciate the marvalous work the staff do and the enormous difference it makes to our lives. I am so pleased I live in the catchment area of this hospital and thank you all for continuing such excellant service.

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Responses

Response from Wansbeck Hospital 7 years ago
Wansbeck Hospital
Submitted on 23/09/2016 at 16:34
Published on nhs.uk on 24/09/2016 at 02:30


Dear Sir/Madam,

I am delighted that you have received such excellent care from our Oncology team – it’s lovely that our staff have been getting your treatment right and making you feel valued as a person and not treated as a number. I will take great pleasure in making sure that the team get to read your fabulous review. I know it will be well received.

All the very best,

Annie

Annie Laverty – Director of Patient Experience

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