"17 month son - broken arm - visit to QA A&E"

About: Queen Alexandra Hospital / Accident and emergency

Good afternoon , I would like to say a massive thank you to the people on reception and also the people in A&E department that helped us in the early hours of Saturday morning 17th Sept (about 4 ish).

Our son had a broken arm already and had somehow his cast had come of in the middle of the night ( I really don't know how he did it) he was in some pain and they checked him into A&E and he was seen, re-plastered his arm and we were out within 40 minutes.

Everyone was very helpful and friendly.

Thank you .

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Thank you very much for taking the time to leave your kind words with us. We are so glad that your son had such a positive experience from everyone who helped you within the Emergency Department.

Please be assured that I will share your comments with the team involved who will be pleased to receive such positive feedback.

May I take this opportunity to wish your son well for the future.

Kind regards.

Debbie

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